busdispatch.com offers 24/7-365 days a year professional remote dispatch services , ensuring dependable and efficient solutions for your transportation requirements.
More Than an Answering Service!
World Class Dispatch/ Customer Services
Always On Time
Our dispatchers will provide a friendly call to all drivers one hour before or as instructed before the trip departure time to ensure they are on their way to the garage to start their trip on time. This will minimize late start times and late initial pickups which, in turn, will maximize your customer's satisfaction.
Real-time tracking of the buses during the trip to ensure there are no unnecessary stops or delays during the trip or at the pickup.
Customer Service
Our dispatchers will make a courtesy call or email your client letting them know their bus is en route and also provide driver information.
Real-time location will be provided to the client upon request.
A courtesy call will be made to your client letting them know their bus has arrived.
General assistance for drivers during their trip.
Our experienced dispatchers will check trip details 3 days before the trip (or as needed) to make sure there is no missing information that could cause delays or issues.
They will also review pre-trip and post-trip logs to ensure that the vehicles have been properly inspected by the drivers or responsible staff.
Additionally, they will gather any sales information after hours and send it to the appropriate department for quoting.
By allowing us to manage your dispatch needs, you can focus on generating new revenue for your company or simply enjoying your hard-earned time off.
Our remote services cater to companies of all sizes and geographical locations, offering fleet management solutions for both small and large fleets alike.
Focus on What Matters
Let’s work together.
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